Welcome to the Innocent Bystander Careers Hub.
We’ve moved into our new home (we call it IB HQ), and we’re hiring bystanders.
Our brand new Innocent Bystander HQ is NOW OPEN. We’re pretty pumped about it.
By now you might have noticed how awesome our crew of bystanders are, and we don’t mind agreeing with you! They’re passionate about delivering that Yarra Valley heart-and-soul experience to locals and visitors alike and they love their new workplace and role at IB.
You’ve landed on our Careers page for a reason and we’re guessing you probably want to join in on all the ‘fun’. The below will give you some info on how to apply and which roles we’re currently recruiting for.
What makes a great ‘bystander’?
You’ll need to be a great team player, with a great attitude, who is truly passionate about this awesome region, and about hospitality…and wine…and beer and food…oh and coffee!
Who do we look for specifically?
People who know how to do some or all of the following; wait tables and serve great food, make a great coffee, manage wine tastings, serve at our bar and share our love of wine in a chilled out, playful way.
Most importantly, we look for people who really ‘get’ hospitality and understand what goes into truly great, effortless customer experiences.
This place is buzzing (and to be honest, it gets pretty crazy on weekends), so if you’ve got experience that matches any of our vacancies, we want you to bring your skills our way and apply now.
Check out which roles are now OPEN FOR APPLICATIONS. Just click on the job you want and follow the prompts to apply.
We're not gonna lie – we're seeking a pretty special and experienced ABM who understands how they can personally impact the growth of an awesome brand like IB. You’ll be based in our Kew office for this permanent, full time position with frequent travel to the Yarra Valley and our IB HQ. Applications encouraged asap, this one will be popular!
Our amazing new kitchen needs available chefs and pizza cooks in the market NOW to bring it to life! If you understand the importance of great team work and thrive on the buzz of a busy and popular 7 day a week venue, we’d love to hear from you.
Wine and Food Team Members
We’re always on the lookout for passionate and proactive hospitality staff to work in our new restaurant. Specifically, we need people who can wait tables and serve food, make a great coffee, manage wine tastings, serve at our bar and most of all people who know how to provide an “Amazing Customer Experience”
Working at IB – FAQs (and some not so FAQs)
Sometimes you need a bit more info, we get it - see below for the answers.
How much experience do I need to apply for a role at IB?
Realistically, you’ll need to be pretty confident with all the regular activity that takes place in a busy restaurant and bar, and you’ll need qualifications for some of our roles, so check the job ad first. We’ll look at all applications from people who have held a previous role in hospitality and/or the wine industry.
What hours and days will the new IB HQ be open and where would I be working?
Our new home is right next door to the Beechworth Bakery at 316 Maroondah Highway, Healesville. You might have known it as the White Rabbit Brewery. We’ll be open 7 days a week for coffee from 10am and for lunch and dinner services until 10pm at night, so there’ll be plenty of opportunities for you to take up a variety of shifts.
Do I need to have worked for a winery or in the wine industry to be considered for a role at IB?
Nope. We get that there’s only a limited number of people with this experience and we’re happy to teach you about our wines and the industry if you have a passion for learning it. And trust us; it’s really cool and really interesting stuff. So long as you’ve got the right attitude, you should apply!
Do I need my RSA before I apply?
Ideally, yep, we need you to be accredited, but if you’re booked in to the course soon then let us know in your cover letter or CV and we can still consider you – we get that timing for these things can be tricky if you’re working or studying.
What if I can only work weekends – should I still apply?
Still apply and let’s look at your experience level and how you can best contribute. Ideally we want to utilise our team over the 7 day shifts and make our rosters fair for everyone.
I used to work for Innocent Bystander or Giant Steps – can I apply?
Um, yeah! That’d be awesome! If you’re keen to be a part of the NEW IB, then click apply. Feel free to let us know if you’ve been referred to the position by anyone in particular too – sharing is caring!
What is the hourly pay rate and conditions of employment at IB HQ?
We will always provide a fair pay scale and working conditions for our IB team. Our aim is for you to feel like you’re part of something a bit special, not just have another ‘job’ to clock in to. And we want you to feel recognised for your hard work and loyalty to what we do here. We will employ our staff under the relevant award, and pay rates will vary according to experience levels and duties undertaken per shift.
Other random items
At some point in the recruitment process we will check out your background and call your references at random – you know, to make sure if you’re actually the superstar we hope you are.
We’ll also need to check you can legally work in Australia and hold permanent residency – this means providing your birth certificate & photo ID OR your passport and relevant docs before we issue your contract.
We’ll also need a copy of your qualifications as listed on your CV and that are relevant to the role you’re applying for – it’s a great idea to include these as the final pages of your CV and submit them as par t of your application online – then it’s done.
What about diversity at IB HQ?
IB is a place that attracts a diverse group of employees from different backgrounds with different needs – which makes it a great place to work! If you have any special requirements or needs in order to work at IB HQ, please let us know how we can help.
Not sure whether to APPLY?
Click the apply button – what’s the worst thing that can happen! ;)
It’s easy for us to tell if you’re a match once we have your CV in front of us – you can follow up with an email or phone call from there to find out how likely you are to progress.
Got a question that’s not answered here?
If you’ve got something specific to quiz us about before you apply, email us at email@example.com and provide your phone number - we’ll get back to you super fast. Promise.